Risk Strategy, Operations, Efficiency, Underwriting, Processing

Client Type

Payment processing company. 

Client Size

$10 billion/year annual payment processing volume. 


Operations relied on too much manual labor. There were opportunities to make processes faster, more reliable, and less expensive.


Improve the efficiency of the client’s processes in relation to merchant underwriting, transaction risk management, and chargeback/collection processing through process redesign, automation, and introduction of best practices such as integrating with third party data sources to improve decision quality.